Contact Us | UHOODIE

Please feel free to contact us if you have any questions before, during and after placing an order on our website. We can be reached by email or telephone number. However, as sometimes, we are too busy to answer every call, contacting us by email is preferred. To make it easier and quicker for us to response to your email, please use the suggested email title.


Hualijia Electronic Market, Huanan City,  Longgang District

Shenzhen, Guangdong, 518111



Telephone Number

(802) 753-0398 or (86)138-2372-1020

Working Hours

Monday to Friday, 8:00 am - 8:00 pm. 

Recommended Email Title

Recommended Email Title


[Order Number]-[Change]

  • Change the Shipping/Billing Address, Recipient’s Name.
  • Change the items.
  • Change the Shipping Method.

[Order Number]-[Tracking]

  • The order has been fulfilled, but haven’t got any tracking information.
  • The item has been shipped out, received the tracking number, but the tracking status kept the same for a long time.
  • Based on the tracking information provided, it has been delivered, but cannot find it in the mailbox or anywhere.
  • Don’t have any idea when the expected delivery date will be.

[Order Number]-[Exchange]

  • Exchange the received item for something bigger/smaller/other types of products.

[Order Number]-[Return]

  • Return the received item for partial refund.

[Order Number]-[Refund]

  • Haven’t received any refund.

[Order Number]-[Cancel]

  • Cancel the order.

[Size Suggestion]

  • Would like to place an order, but don’t know which size will be correct.


  • Any other cases not listed as described above.