3205 East Inverness Avenue  

Mesa, AZ, 85206

United States


Tel:  (802) 753-0398

Working Hours:  Monday to Friday, 8:00 am - 8:00 pm. 

If you have any question about your order status, our return policy, or a purchase you are considering, we're here to help. You can contact us by email or phone. But since we are too busy recently, it's better to write an email with the recommended title as shown below(Input your order number and add the keyword, such as Change/Tracking/Exchange/Return/Refund/Cancel/Size Suggestion/Other) and tell us what your question is so that we can reply to you quicker. None of your emails will be ignored, we will reply to you within 3 business days.

Recommended Email Title


[Order Number]-[Change]

  • Change the Shipping/Billing Address, Recipient’s Name.
  • Change the items.
  • Change the Shipping Method.

[Order Number]-[Tracking]

  • The order has been fulfilled, but haven’t got any tracking information.
  • The item has been shipped out, received the tracking number, but the tracking status kept the same for a long time.
  • Based on the tracking information provided, it has been delivered, but cannot find it in the mailbox or anywhere.
  • Don’t have any idea when the expected delivery date will be.

[Order Number]-[Exchange]

  • Exchange the received item for something bigger/smaller/other types of products.

[Order Number]-[Return]

  • Return the received item for partial refund.

[Order Number]-[Refund]

  • Haven’t received any refund.

[Order Number]-[Cancel]

  • Cancel the order.

[Size Suggestion]

  • Would like to place an order, but don’t know which size will be correct.


  • Any other cases not listed as described above.